Keeping you up to date with the latest from The Nottingham Hearing Practice

 

Making connections in our community

By | Company, News

Today Jo had a visit from Laura Turton, Adult Audiology Manager at the South Warwickshire NHS Foundation Trust.

Laura, was previously employed as the Operations Manager for the British Society of Audiology and is a former student of Jo’s from her NHS days.

The meeting was essentially to discuss the integrating of a private service within the Warwickshire NHS department.

Laura wanted to see how we ran our clinics here, and what we aim to offer over and above what can be provided within an NHS setting. This included the extensive range of testing and evaluating hearing aid benefit as well as talking about different products and accessories. The little extra touches such as the chandelier in the toilet and the frozen lemon slices in her drink didn’t go unnoticed too!

Jo also gleaned a lot of helpful information from Laura, particularly regarding outcome measures and different types of speech discrimination assessments.

Thanks for coming today Laura, we hope you found it useful too!

Opn changed my life

By | Audiologist Reviews, Product Reviews, Reviews

“I’ve worn hearing aids for more than 40 years (since I was a toddler) so I thought I knew what I wanted: better hearing, no fuss. I got that, but I also got a lot more. Here’s how.

My hearing loss is more complicated than most, because it comes with a progressive loss of vision. With less than 5% of my sight remaining, I need to make the most of what I hear. Especially since I’m juggling three primary-age children, a guide dog, freelance writing/editing work and volunteer activities. I need to know when I drop something!

My old hearing aids were falling apart. I needed new ones. The latest technology is only available privately, but it’s pricey and I didn’t want to make an expensive mistake. So, I stalled, until one day I came across RJD Hearing Care’s advertisement offering free trials. They also gave the option of home visits, which are much more manageable for me, and that tipped the balance. I decided to give them a try.

I’ve met a lot of audiologists, so I felt sure I’d spot a scam. As soon as I met Rob, my doubts receded. He knew his stuff and his straightforward manner meant we could have a direct conversation with no hard-sell. Quite the opposite: I was let loose to try out a pair of Oticon iPhone-compatible hearing aids with no financial commitment. This is ground-breaking and makes such a difference: trying hearing aids in a soundproof office (or, in my case, my own kitchen) isn’t a guide to how they’ll perform out and about.

I loved the new aids. But disaster struck a couple of weeks later. Rob returned to fine-tune the settings and a software crash combined with manufacturer issues meant one aid was unusable for several weeks. But Rob came through for me: he replaced those aids  with the latest top-of-the-range Oticon model at exactly the same price. And no bill yet: I could try them out first. I even took them abroad on holiday.

The sound was excellent: clearer, smoother, and more distinct than ever before. No feedback, either. Best of all, though, is the new iPhone-compatible technology. My phone streams via Bluetooth directly to my hearing aids. No one else need hear it (unless I choose to change the settings and let them). It makes a huge difference to the clarity of the sound. Phone calls are much easier. Audiobooks, podcasts and music are all suddenly accessible, which they never have been before. As a voracious reader, losing the ability to read print was very hard for me, but now through technology I can still read on the backlit high-contrast screen of my iPhone X, and listen through Bluetooth streaming. It’s a great joy.

A world of sound has opened up. Because there’s no extra equipment; just my hearing aids and my phone, both of which I have on me nearly all the time, I listen to audiobooks or podcasts in every spare moment: emptying the washing machine, walking home, waiting in a queue. There’s no dead time any more. I even watched 58 children each perform the same poem at a drama festival with a beatific smile on my face while actually listening to War and Peace, and no one around me knew (until now …) Sometimes, my husband breaks off conversation, gives me a suspicious look, and asks if I’m listening to something else. (No, darling, of course not, tell me more about your day. Ahem.)

Many blind or partially-sighted people use specially-designed satnav apps to help them find their way about. These have never been an option for me as I couldn’t hear the instructions clearly. Now I can. My guide dog and I trekked off to an unfamiliar location with me listening to the new voice in my head (it’s real, honestly). Yes, the journey took an hour and a half when it should have taken twenty minutes, but we got there, which wouldn’t have been possible before. I didn’t celebrate (I was too busy apologising for being late) but the app obviously thought I should because it helpfully pointed out there was a pub 50 yards to the left. Since it was only ten a.m., it’s just as well that no one else could hear.

That’s only the beginning. I’ve bought a Bluetooth connector that lets the TV stream directly into my hearing aids, with separate volume controls to the sound going into the main room. So my husband can finally turn the TV down to a level that doesn’t blast his ears, and I get an amazing cinema-sound experience that means I don’t need to be glued to the subtitles.  Next on my list is a Bluetooth doorbell that streams via my iPhone to murmur discreetly into my ear, Jeeves-style, that Someone Is At The Door, Milady. (Possibly it won’t actually say Milady, but I’m sure that’s the general tenor.)

Since childhood, I’ve thought that hearing aids lacked imagination. People with hearing loss want a lot more than a glorified ear-trumpet. Now, at last, the superpowers are arriving. ”

 

Penny,

Harrogate

11.05.2018

GDPR- new data protection law requirements already implemented, ahead of start date

By | News

Here is a summary of the new law:

There is an increased territorial scope – GDPR rules apply to all companies that process personal data of people residing in the EU, regardless of the company’s location.

We must give you more detailed information when you are collecting their personal data. There are new regulations for gaining consent to collect personal data. Both consent and explicit consent now require clear affirmative action.

We must delete data that we are not using for its original purpose.

Individuals can revoke their consent to data processing at any time, and it must be easy for them to do so.

If companies do not comply with the GDPR, they could face fines of up to 4% of total global annual turnover for the preceding financial year.

 

We have adapted our privacy policy online, and created a new page on our patient manager system making our clinical staff ask you precise questions about how we store and use your data. This will mean you being asked to click on a few tick boxes when you start dealing with us – and we will seek your permission again every 24 months.

Text Reminders now set up – so you don’t miss your appointments

By | News

I’m very pleased to say that investment in our systems now means that you will receive a reminder text a couple of days before your next appointment. I think this’ll mean we are the first hearing aid company in Nottingham to offer this service. Of course, we will only do this if you have given us prior permission to do so.

Which hearing aid do I need? – The Truth

By | News

There is an awful lot of press out there about ‘hearing aids being suitable for your own particular needs’, and ‘choosing the right product for your lifestyle’.

The truth is of course, that after 24 years, I am still left pondering which hearing aid will suit any given individual. In fact, that happened today at our CLECKHEATON practice.

It is true that we can use STATISTICS. So, PHONAK have been pretty much dominant in the UK market for over a decade, so if you don’t have any preference or preconception, we might well let you have a FREE TRIAL AT HOME of Phonak. It’s fairly straight-forward as to what models are attractive. That’ll be the Audeo B-Direct (the one for hands-free calls), the incredibly popular Audeo B-Rechargeable and the tiny version, Audeo B-10. Phonak also can claim almost complete dominance of the custom in-the-ear market with a UK plant with 330 employees working 2 shifts, exporting to 9 other countries. That’s an incredible British success.

OTICON are firmly in second place and there is no doubting their R&D spend and the build quality. When they launched the OPN, with Made-for-iPhone streaming, it was clear this model would do exceptionally well. You’ll find that Hidden Hearing and limited numbers of Independents offer Oticon. We love OPNs and will usually have them in stock to TRIAL ON DAY 1.

WIDEX have a great, perhaps historical reputation. We embrace their more modern approach to doing business in recent years and now actively encourage a FREE TRIAL of Widex. The Beyond Z is the model to go for.

RESOUND cannot be ignored as the first to the Made-for-iPhone protocol which revolutionised the hearing aid market and brought in a whole new age group to hearing aid use. The remote controller app is the best and includes REMOTE PROGRAMMING, meaning we can alter your hearing aid settings when you are on holiday! Only with your authority!

STARKEY is another very credible manufacturer that we will recommend in particular cases. The custom in-the-ear products are of excellent quality, and the HALO 2 is a Made-for-iPhone aid with a really interesting take on the remote controller app.

We are human after all, so there are some other brands which we currently do not recommend.

So when you come to see us, we will endeavour to choose a successful hearing aid for you to try out. We will accept any budget restriction you might make, and do our upmost to get you hearing well. In fact, some of our most effusive reviews are from individuals who have achieved a great result without spending a fortune.

But, if you’d like to try another, hey that is not a problem. We’ll make sure we find the best for you, not because we know better, but rather because you know how you want to hear.

Robert

Yet another glowing review for Jo

By | Audiologist Reviews, Reviews

“I have been wearing hearing aids for over forty years and have tried and tested a range of behind and in the ear aids. I have to say that Jo Herrod is by far the most professional, patient, sympathetic, understanding and knowledgeable of all the audiologists that I have dealt with over the years. I am very happy with my hearing aids that Jo has supplied me with and also the follow up service that she has provided. I would have no hesitation in recommending Jo to anyone who needs help with their hearing loss.”

Linda Matthews
1.05.2018

Silver Zinc rechargeable batteries – information

By | Technical

This type of battery is now offered on products from WIDEX, OTICON, STARKEY and RESOUND.

I found out a little about them and how they differ to lithium-ion batteries (in the PHONAK AUDEO B- RECHARGEABLE).

The batteries are designed to last more than a year based on daily usage.  A replacement pair of rechargeable batteries will cost around £59. A couple of guides are attached on this product:

ZPower quick fitting guide

Tips for Rechargeable Oticon Opn

We are live!

By | News

Our practice is now OPEN. We are getting new enquiries every day, so thank you for your interest in our new enterprise!

We had a lovely day today, getting acquainted with our new space. We agreed that the parking arrangements are superb – with several nearby car parks offering parking all day for £2*. Also, that Beeston seemed to to have a rather pleasant outlook, with everyone agreeing that it felt a safe place to be. Beeston is perhaps becoming a little more up-market these days, not surprising as access is excellent via bus, train, tram and car.

There are many well-attended restaurants, cafes and independent shops along the pedestrianised High Road. All in all, we are confident we chose a good spot.

It did take a bit longer to fit out our practice – this was due to our principles of prudence and honesty in approach. We were determined to build a beautiful and functional venue without wasting money. We have achieved this by all chipping in. This meant that our 2 working partners have knuckled down and spent the last 8 or so weekends assisting with the shop fit, ensuring that our tight budget was kept to. Quite an achievement.

This will be reflected in how we look after you. We are quite sure that we spend far more time making sure we get you hearing better. Come along and try any hearing aids, at home with our wonderful trial process.

* Derby Street car park is the nearest. Also 3 hours’ free parking at Tesco and Sainsbury’s (both a couple of hundred yards away).

A lovely long-term review for Alan

By | Audiologist Reviews, Reviews

“Even though I have been hard of hearing from a young age and I have only started wearing hearing aids over the last few years. I have been looked after by Alan for many years and am very grateful for the professionalism, support and patience that he has shown me since I have started wearing hearing aids. To start wearing hearing aids in my late 30’s did seem a bit strange but following Alan’s advice and a little time I now forget I am even wearing them.

Kind regards,
Anthony”

TV Listening – Assistive Hearing Devices Experience

By | Product Reviews, Reviews, Technical

An excellent contribution from one of our patients – Thanks to Rob

“Introduction

As a long term user of hearing aids, there are two main areas of listening that still prove a challenge – group conversations and TV programs. These notes refer to the latter of the two and document my efforts to find a solution.
There are a number of “TV listening devices” on the market and research narrowed my preferences down to two; these were the Geemarc 7350 OptiClip and the Amplicomms TV 2510-NL. I found supply of the latter to be very limited and even when apparently available, it was flagged as “Pre-Order”.
As it happens, I have had a Geemarc telephone for many years and their product seemed more freely available, so it was my choice to go for the Geemarc version.
I purchased the CL7350 from “actiononhearingloss.org.uk”, firstly because I have had experience of this organisation having participated in some of their “hearing campaigns” and also because they had the item in stock. Interestingly, if you have a genuine hearing loss, you can purchase these items free of VAT.

My Personal Specification

Knowing what you want from this type of equipment isn’t always obvious, but I had some very specific selection criteria…..
1. The device should accept audio output from the TV via a digital(optical) link (most modern TV’s have one) as it produces a clearer and cleaner sound.
2. Most TV’s also have a headphone output, however if you use this the TV usually mutes it’s own speakers….bit inconvenient for other people in the room.
2. No wires trailing across the room and the ability to get up and move freely without getting tangled up. There is a downside to this, as it involves batteries, which have to be kept charged (more on this later).
3. The ability to use the device and still hear conversations in the room – and equally not have conversations in the room drowning the TV sound.

Geemarc 7350 OptiClip

It should be noted that most of the information conveyed here is probably also true of most other brands of this type of hearing accessory – but I cannot guarantee this.

There are two parts to the device:-
1. The transmitter sits near the TV, connects to the TV via a digital audio cable (supplied), connects directly to a mains power socket, and has a cradle to house and charge the receiver when, the latter is not in use. This can sit hidden behind the TV and be unobtrusive. Once connected you can pretty well forget it’s there.
2. The receiver is wire-free and travels wherever the carrier goes until they want to take it off. Included as standard, are a pair of ear bud headphones and these two components are all you need for improved TV listening. When not in use, the receiver sits in it’s cradle on the transmitter where it’s battery can charge.
The receiver also has a built-in microphone so that it can pick up room conversations through the headphones, and a large toggle button on the front that enables the user to cut-out TV listening during a conversation.
3. The audio output on the receiver provides the user with alternative listening options. In addition to the headphones mentioned in (2), a locally positioned battery powered speaker on for example, a coffee table at the side of the listener; can be used instead of headphones – however, this may not suit some people.

Other options specifically for hearing aid users with aids that have a telecoil option are to purchase one or more additional items (as I did). These are a neckloop and/or ear hooks and either connect to the audio output on the receiver. These are fully mobile, offer good quality audio, and the telecoil on most hearing aids these days also picks up general conversation and audio.

I purchased a Geemarc Iloop+ neckloop and also Geemarc CL3 ear hooks, both of which are discussed later.

Setting Up The Geemarc 7350 TV-Link
1. First of all, a good read and study of the instructions and diagrams…..not always the clearest, but these were fairly detailed and some of the detail is just repeated here (in a better sequence I hope!).
2. Connection of the transmitter to the TV was my first action. I had already checked the TV to ensure it had a Digital Audio (Optical) Out connector. This is a small squarish socket on the TV and on my TV had a little flap. I had to rotate the plug round to get the correct alignment, but then it connected to the TV easily enough.
If the TV does not have a Digital Out, but has AV out sockets (Red & White). This is also a good quality output that does not affect the TV speakers and for a few £s, you can get an AV to 3.5 jack plug cable (both ends should be male pins) which you can connect to the Audio In socket on the transmitter.
3. Whichever cable you use, connect the other end of the cable to the rear of the transmitter. The Digital Audio cable connects to a similar squarish socket, or if using the AV adaptor cable, the 3.5 jack plug connects to the blue AV In socket.
4. Connect the power plug to the mains and the transmitter , switch on the transmitter (switch at rear), and that’s the basic setup complete and you can now more or less forget about this part of the technology.
5. The receiver can now be dropped into it’s cradle on the transmitter to be charged up (check it is switched off). When the charging light has changed from red to green, the receiver is ready to use.

Using The Geemarc 7350 TV-Link
1. First of all, some operating specifications. The transmitter has a range of upto 25 metres so you can wander away from the TV (to make a cuppa!) and still listen to the audio from the TV (I found this very useful).
Secondly, the battery life of the receiver (between charges) is upto 6 hours (which easily gives me an evenings viewing).
Thirdly, the transmitter supports multiple receivers (which can be bought separately) – so multiple people can benefit from improved audio quality.
2. Supplied in the box, is a small (about 6 inches long) 3.5 jack plug cable. Plug this cable into the audio socket on the receiver, and then plug your chosen listening device into this cable. Without going into a detailed explanation, it provides a more reliable connection.
3. The simplest use is to just plug the headphone jack into the receiver, switch it on, insert the earbuds, and away you go. I used a pair of cheap headphones (I already had) that sit over the ears as I have never cared for ear buds.
My headphones fitted over my ears with my Phonak Virto in-the-ear hearing aids still inserted and on the standard listening program. This actually provided a much improved TV listening experience and I was able to listen and follow a full episode of the “Good Karma Hospital” (no mean feat).
I was also able to hear conversations in the room reasonably well.
4. One need go no further than option (3) if the audio improvement is OK. It involves the minimum of battery charging (one battery in the receiver that will charge when housed in the transmitter cradle)
5. Note that with multiple receivers, although the transmitter allows the connection of two receivers at the same time, which may be very useful to some people – you can only re-charge one at a time.

Headphones vs Neckloop vs Ear Hooks
I have tried out one of each of these options and there are a range of manufacturers and products all very similar. However, my comments here relate specifically to those I have tried myself, and other versions may provide better or worse results.
Firstly, all three work well and provide a much improved TV listening quality:-
1. My marginally overall preference is the ear hooks. I had some concerns about these before purchasing as there were customer comments about the fragility of them, with either the hooks breaking or the cord snapping. The design and construction is very lightweight, but they do not feel as if they will break if I treated them for example, as one might treat a pair of wire framed spectacles.
They sit comfortably behind the ear, the sound quality is good, they take their power direct from the receiver, and they are unobtrusive. Only time will tell about their reliability, but I am prepared to test it out.

2. Difficult to say which comes next as both have pros and cons. There is a vast range of headphones available. Mine were cheap and cheerful and the sound quality was good. The main benefit of this option is that it does not require a telecoil or hearing aids. The downside is they are not as unobtrusive as the other two options.
3. So….that leaves the neckloop in third place, which seems a bit harsh as it works as well as the others. The biggest downside on this particular loop, is that it is battery powered, whereas the other two options only have the battery in the receiver. I suspect from my research, that there are neckloops that do not need the battery but their descriptions tend to try and push you to each manufacturers version of the TV-link and for me, what I have tried works.

Conclusion
I am pleased with my choice of the 7350, and all the add-on options. They all definitely improve my TV listening, and while I prefer the ear hooks, I have two backup options that work well. I would just caution that there are still some TV programs that defy understanding regardless of your hearing quality….and sadly this is only going to be resolved by the program producers.
The total costs (Vat free) were £83 for the 7350, £33 for the Iloop+, and £18 for the Ear Hooks. A postage charge needs to be added (about £7).
There is an alternative neckloop at £16 which I may be tempted to try out in the near future.
I quite like the locally attached speaker concept, but the sound obviously comes in at your side rather than from the TV direction, which is a bit off-putting (and it irritated my wife).
For anyone interested in following this path, I suggest starting off with the just the TV listening device and then considering the alternatives as a possible next step if required. I suspect that the first upgrade maybe to dump the ear buds and replace with some “proper” headphones!”

Rob Maud
York
Phonak Virto B user
23.04.2018

Alan H Jackson

By | Company

“Entering the Profession in 2004 I was trained via a leading private audiology company whom had their own state of the art residential training facility in Buxton, Derbyshire. Coming from a senior management role within one of the UK’s largest supermarket chains I instantly knew I had made the right decision to change into a profession that still centred around the customer/patient but which offered a great degree of medical and technical skills to be learned.

After qualification I soon gained a reputation as someone who wanted to do things “right” and with a natural attention to detail I was promptly promoted to lead a team of audiologists. Being responsible for audits, training needs and any required support gave me an invaluable level of experience I am grateful for to this day. It is in these very early years I embraced the fact that audiology is not and never will be an exact science, a phrase I still stand by many years later.

Some years later I decided to try my hand with a large national High street chain and although being surprised at the sheer volume of patients I saw on a daily basis I still managed to achieve a high level of care and respect and was soon promoted to the Senior Audiologist position within the company’s flagship store. Some eight years later after witnessing much change, facing increasing patient numbers and demands on time coupled with the imposition of a target based system I knew it was time for change.

Over the years I had often wondered what it may be like to work as an independent audiologist  and decided to contact an old friend and colleague whom was not only responsible for much of what I learned “on the job” at the start of my career in audiology but whom had also set up a successful independent practice in Cleckheaton, W Yorks over a decade ago. Once the wheels were in motion we quickly picked up traction and before we knew it the ‘Nottingham Hearing Practice’ was born. It was some time after this that I bumped into Jo whom expressed some interest into my current situation and before we knew a great partnership was formed.

Having worked extensively with Jo at both of my previous 2 employers I knew her experience, skills, manner and empathy could only add to a great collaboration of independence. Being able to offer the time, experience, skill and access to all available manufacturers portfolios can only lead to a more positive outcome for our patients.

Alan H Jackson

Meet Alan

“Jo is kind, caring and understanding”

By | Audiologist Reviews, Reviews

“I have known Mrs Herrod in a professional capacity for many years now, travelling to see her at various locations, and I am so delighted that she is now able to open her own premises with Alan’s help, and know that the service she offers will get better and better. Jo is kind, caring, understanding, and always listens to what you are saying. She treats each client as an individual and never fails to be truly professional. I wish her all the best in her new venture. It is so richly deserved.”

Mrs Eileen Newcomb,

Sunnyhill, Derby

Meet Joanna

 

Robert Donnan

By | Company

“I have been fortunate in life to find something that I love to do and am very grateful that I have been able to help so many people to hear better over the last 24 years.
I have a zest for life and enjoy utilising that enthusiasm to motivate my patients to wear hearing aids. It’s incredibly rewarding to help people to hear well. Not only does that individual benefit, but often so do family and friends. But what I find so wonderful is that often hearing aids can improve one’s balance, help camouflage tinnitus noise and even help improve voice control.

Some 10 years ago I decided to open our first new practice in Cleckheaton (in West Yorkshire) on a shoestring, in order to try out my new idea – to offer every single patient the opportunity of a FREE TRIAL. That is, without any compromise, allowing everyone to walk off with expertly programmed finished products and try them at home and in their own unique social environments for a few weeks. And offering this perhaps several times in order to prove a definite benefit in background noise.

I am certain that this approach has made our small family of dedicated staff, extremely receptive to your needs. After all, it becomes very much our responsibility if you cannot hear well enough.

Our new Nottingham practice is run on our core principles, namely: of offering value for money, allowing a good trial before purchase and – what we believe to be a unique holistic approach to hearing aid acclimatisation.

We don’t really have any junior or inexperienced staff, indeed all our audiologists have at least 10 years’ experience.

I specialise in motivational counselling, fitting hearing aids to those with severe and profound losses, analogue hearing aids, and ensuring that we continue to offer a completely independent service.

I don’t think I’m very materialistic and I do officially work 6 days a week. In reality more like 7 if one includes all the stuff I do on my computer. I am motivated by what my patients think of me, and how many word-of-mouth recommendations I get. I am ‘in business’ to provide for my family and in this for the long term. I guess that’s a good thing for my patients.

I am happily married to May (who puts up with me very well), and have two children, Ellie (12) and Harvey (20 months), with another on the way. In my spare time, I enjoy website design, playing mah-jong with the family, walking with the kids – and I’m a bit of a film buff (preferring the 1930s and 1940s, film noir and Humphrey Bogart films).”

Robert

Book an appointment with Robert

Jo Herrod

By | Company

“I qualified as an NHS Audiologist in 1988 after studying for my A Levels at the Nottingham Girls’ High School.

Over the 18 years spent at “The Ropewalk”, I worked my way up to Chief Audiologist. My role with the NHS was varied: I worked on the Tinnitus Clinic alongside the late world-renowned Professor Ross Coles;

I performed paediatric hearing testing on babies as young as 6 months old, I worked on the Vestibular Clinic (also fondly known as the “Dizzy Clinic”), carrying out diagnostic testing on patients with balance disorders and latterly I was responsible for running an audiology service for adults with learning difficulties (to this date an area of work I miss).

However the day-to day role of an NHS Audiologist is to fit hearing aids. Now, the NHS do a fantastic job, BUT when it comes to hearing aids, it is “one size fits all”. The NHS hearing aids are the standard “Behind-the-ear” model, fitted on either an ear mould or a “slim tube”. It is the same hearing aid for everyone, and the technology is always at least 3 generations behind what is available privately. I began to feel a little disheartened, I wasn’t able to give my patients the aftercare they needed, and in terms of hearing aids, it isn’t “one size fits all” so when it came to the success of an NHS-fitted aid, if the patient was not getting on very well, there was no other choice other than to go private.

In 2005 I took myself back to college to sit my exams which enabled me to practice in a private capacity. Since then I have worked for 2 major High Street providers and gained experience in fitting the best hearing aid technology in the world. However in this environment we were increasingly pressured by the powers-that-be to hit sales targets and to get as many people through the door to test their hearing. Again, this is not how I want to work. My patients aren’t “targets”. My patients come to me because of my ability as an Audiologist.

To be able to work exactly how I want, having the ability to fit any manufacturer’s hearing aids, not just the ones we were tied into using and to be able to offer as much time and care for my patients, the only option was to set up independently.

As it so happened, Alan Jackson, with whom I have worked for over 10 years, was of the same mind-set. Alan is a fantastic Audiologist, he shares the same standards of care and works in a very similar manner to myself. We are always keen to help each other out and offer assistance on complex cases. In this profession you never stop learning and even after 30 years I always pick up new ideas from him. Put it this way, Alan is the only private Audiologist I would trust to look after my parents’ ears!

So, the Nottingham Hearing Practice was born out of this mutual desire to provide the best hearing care experience for all our patients.

Why are we any different to anyone else in Nottingham? Firstly because were are the most experienced…..we have over 45 years experience between us. Secondly we insist all our patients have free trials on their hearing aids first. With any other provider you have to pay up front for the aids, a not inconsiderable amount of money. You are assured a money-back guarantee if you’re not satisfied. However there will always be a little doubt in the back of some-one’s mind “what if…?”

Being able to offer free trials on any make, model or style (and more than one if we need, though generally we get it right first time) takes away that fear, and builds a huge amount of trust between us and our patients.

We will spend as much time as needed in the early days of fitting and offer as many rehabilitation sessions as needed. Again, the fitting of the aids is the more straight-forward part, it’s the aftercare and counselling that is equally if not more important.

When you see either Alan or myself you can be assured of the highest level of care you could hope to receive.”

 

Jo Herrod

Book an appointment with Jo

A new beginning!

By | Company, News

At last, the official opening of our beautiful new store draws close. We are actually open already but never mind!
Come along and see us in Besston.

Tinnitus help

By | Audiologist Reviews, Reviews

“Hi Joanna,

Just a note to thank you for the time spent in helping me in selecting my hearing aid. Your knowledge was a great help and you are very professional. I must admit the hearing aid you recommended has made substantial improvements to my daily life. Also it has been a help with my Tinnitus. Thanks again.

Kind Regards, TERRY BROWN”

Meet Joanna

Time to move on – Independent preferred

By | Audiologist Reviews, Reviews

Jo has been my audiologist at ( ) in West Bridgford for the last four years and I’m really disappointed she is leaving. Her attitude is 100% professional, very caring and always so helpful. My appointments never seem rushed and she has even seen me without an appointment when I had a particular concern! Her advice has always been of the highest standard and I have never felt pressured into buying the latest model of hearing aid. Above all Jo is so cheerful and friendly I could almost look forward to my appointments! I wish her every success in her new venture.

Angela Price

Meet Joanna

Care and Attention from Jo

By | Audiologist Reviews, Reviews


“Jo Herrod has been my wife’s audiologist for almost 5 years now. My wife is very keen on choral music and is a member of two choirs. Thanks to Jo’s guidance my wife was fitted with a digital hearing aid with a “music” setting. This has greatly enhanced her enjoyment of the musical performances that mean so much to her.

From my own viewpoint (and now being over 70) I sensed that I was suffering from some degree of age-related hearing loss. Having consulted Jo it was found that I was suffering from wax build-up in both ears – hardly surprising since I had never in my life ever had my ears syringed or irrigated! Jo de-waxed my ears in two very carefully conducted sessions followed by a third session to actually do a hearing test. It turns out that there still is some age-related loss but Jo will now monitor this once a year until the loss gets serious enough to warrant digital hearing aids of my own.
Jo has consistently provided friendly and excellent advice. She’s very experienced and very assured in all she does.”

Mr & Mrs B, Nottingham

Senior Reviewer HJ:

By | Technical

Hearing Aids Batteries – Oticon or Widex?

The batteries in my Oticon aids used to fail part way through the sixth day of use, so I changed them after five days. The Widex aids fail towards the end of the seventh day, so I change them after six, giving me an extra day’s use for each set of batteries.

F H Jones,
16/04/2018

Sharing experiences about our ear wax removal service

By | Company, Technical, Training

Robert, Lead Audiologist for The Hearing Practice Group; Gill Morosini, our Senior Advanced Nurse Practitioner in charge of rolling out micro-suction awareness; and Alan Harwood Jackson, Co-Director of The Nottingham Hearing Practice spent the afternoon reviewing our case histories and reflective learning gleaned from our work over the last month.
In conclusion, we all agreed that we may have improved our knowledge of ear wax micro suction…
– not being pedantic about removing every bit of ear wax, where not necessary.
– representing video otoscopy evidence before and after procedure, accurately.
– making the patient feel at ease.
– preference of disposable equipment.
– all staff to use new quieter machine.

Senior Reviewer HJ: Music programs on high-end hearing aids

By | Audiologist Reviews, Product Reviews, Reviews, Technical

Hearing Aids for Listening to Music – Oticon or Widex?

I have been wearing hearing aids for over two years, and one of my priorities has been to find a pair that sound natural when listening to music. I thought that Phonaks sounded rather too harsh in the treble, so Mr Donnan suggested that I should try a pair of Oticon Opn 1 aids, as they have a reputation for sounding less bright than the Phonaks. After an initial trial, I bought them and wore them for almost two years.
It has been said that Oticons are good for music because they have a mellower sound production and iPhone functionality, but I disagree. It is true that Oticon aids sound less harsh than Phonaks, and iPhone connectivity makes them convenient for listening to music, but the idea that music should sound “mellow” was dismissed when 1950s radiograms began to be replaced with Hi-Fi units in the 1960s. In recent years the general quality of music reproduction has gone down with the proliferation of compressed digital audio files. The trend is to listen to the music on these files whilst on the move.
Listening to music whilst out-and-about might shut out unwanted noise pollution, but I don’t think that it is the best environment for the appreciation of music.
I did not find Oticon hearing aids to be good for listening to music. They colour the sound, introducing a warble to higher frequency notes. High notes on a guitar and other instruments acquire an artificial tremolo effect that spoilt the enjoyment of my listening to the extent that I removed the aids when listening to music

Mr Donnan identified the issue as being caused by the Feedback Manager, which he turned off on the Music program. The tremolo effect disappeared, but the sound of music was disappointing. The treble sounded thin and lacking in timbre, whilst the bass was weak and feeble. It was as though I was listening to a cheap 1960s transistor radio. Mr Donnan made adjustments that improved the bass, but the treble was still of poor quality.
The Oticon Feedback Manager is very effective at eliminating feedback, but it distorts higher frequency sounds. The effect is particularly intrusive when listening to music, but it affects other sounds as well, such as electronic beeps emitted by household devices. I suspect that it also adversely affects the tone of voices in the higher register.
The Feedback Manager of Widex Beyond 440 aids has a much lighter touch. It is not as effective at controlling feedback as the Oticons’, but that isn’t a problem. It wouldn’t surprise me if it is switched off in the Widex Music program. I suspect that the effects of sound manipulation that enhances the clarity of speech has been minimised, because when set to Music the aids deliver an extended treble and the bass is full. The treble is slightly harsh and there is some sibilance on vocals, but it can be tamed using the equaliser on the smartphone app.

Widex aids can cope with a wide dynamic range. I recently went to a live music gig and the sound quality with the aids in place was superb. If I had been wearing my Oticons in such a situation I would have removed them for the duration of the performance.
Oticon Opn 1 and Widex Beyond 440 hearing aids both have iPhone connectivity, which makes convenient for listening to streamed music. Considering how each of them sound when reproducing music, the Widex aids have a much closer approach to the original sound.

F H Jones,
16/04/2018

Oticon Nera 2 Pro

By | Audiologist Reviews, Product Reviews, Reviews

“Wearing hearing aids doesn’t have to make you feel ‘different’……

It can take a while getting used to wearing them, and ‘tweaking’ them to suite your hearing loss, but for me I don’t know what I would’ve done without meeting Rob and his team.

My hearing loss is, on the scale of things quite complex, and Rob has had the patience of a saint with me!

I stumbled across his service whilst shopping in Oswaldtwistle Mills with my parents at the time and was feeling pretty low as I’d been trying NHS hearing aids without much success. I suffer terribly with Tinnitus and stress makes it much worse.

When I was referred to Blackburn Royal Hospital through my Doctor for hearing aids, each time I paid them a visit, they would ‘tweak’ them slightly, but as soon as left the hospital I knew they still weren’t right and I had to wait several weeks at a time to receive another appointment for another ‘tweak’. This really upset my system and I was feeling desperate.

From the moment Rob came to visit me in my own home, I was made to feel at ease and he continued to visit me until I felt comfortable with my choice of hearing aids and use of them. I can confidently say that if you need an appointment with him at Ossi Mills, it can be arranged within a few days.

I have been wearing them now for 4 years and unless I tell people, they would never know. In my mind, I have got that reassurance that I’m not on my own and Rob and his Team are always there for support. I would not hesitate to recommend them.”

 

Lynne Calver

7.04.2018

Auditory Processing Disorder

By | Technical

As part of our commitment to continuing professional development


We have extended our knowledge of AUDITORY PROCESSING DISORDER. This is a summary of what our group discussed:
 

  • The 3 categories of APD: Developmental, Acquired & Secondary APD
  • Discussion on testing for APD
  • APD in children
  • Reducing noise, using assistive devices, auditory training techniques,
  • APD management in adolescents and adults
  • Enhancing auditory attention, auditory working memory, Linguistic and metalinguistic & metacognitive strategies
  •  

    Ref:
    thebsa.org 2011/04 Current-APD-Management
    Bishop (2008)
    Baran (2007)
    Interim Position Statement on APD, BSA (2007)

    Railcard for the Hard-of-hearing

    By | News

    Did you know that if you have a prescribable hearing loss, then you are eligible for a Disabled Person’s Railcard? This card is for persons of working age,

    The railcard can’t be bought at station ticket offices, but you can pick up an application form which you’ll need to complete and post – or you can apply for the card online. The card costs £20 for a 1 year card or £54 for 3 years. No restrictions on travel time.

    “You’ll need a copy of the front page of your NHS battery book or a copy of your dispensing prescription from a private hearing aid supplier” and the form needs a Social Services official stamp.

    Contact details for Disabled Person’s Railcard
    “If you need to get in touch, we’re open from 0700hrs to 2200hrs everyday of the year except for Christmas day. You can:
    Email: disability@raildeliverygroup.com
    Phone: 0345 605 0525 Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded for training and monitoring purposes.
    Mini-com/Text phone: 0345 601 0132 (For customers with hearing impairments)

    Post:
    Disabled Persons Railcard Office
    PO Box 6613
    Arbroath
    DD11 9AN

    The Benefits
    Get 1/3 off adult rail fares for travel on the National Rail network in Great Britain.
    If you’re travelling with another adult they will also get 1/3 off their rail fare, so you can save money for a friend or family member too! There are no time restrictions on the Disabled Persons Railcard, so you can use it to get a discount on tickets at any time of the day.

    The Cons

    It appears that you cannot use this for a monthly season ticket? So in a recent example, a chap that buys a season ticket from Huddersfield to Manchester pays £240. If the Railcard was used for individual return tickets, the total cost would be £270 (based on 20 days’ travel).

    Starkey HALO 2 312 ‘made for iPhone’ hearing aid x2 ONLY £2600

    By | Offers

    Compare this deal to anything else on the internet right now!

    Our Price is for a pair. On a Google search, I cannot see a better deal.

    Benefit from:

    – 5 years’ warranty
    – 5 years’ branch after care

    Add-ons;

    – 5 years’ free batteries £100
    – 5 years’ home visits** £200

    You still get our wonderful FREE TRIAL before deciding as well!

    Get in touch to see one of our partners.

    ** 1 per year. In our service area. T&Cs apply.

    Free TV adaptor with AUDEO B DIRECT

    By | Offers

    Get the terrific TV adaptor FREE with a pair of Audeo B-Direct

    The TV Adaptor is pretty much an integral part of this product. However, for various logistic reasons this important add-on is not getting into the public’s hands.
    We have a large stock to distribute free with the product.

    Benefit from:

    – 5 years’ warranty
    – 5 years’ branch after care

    Other add-ons;

    – 5 years’ free batteries £100
    – 5 years’ home visits** £200

    You still get our wonderful FREE TRIAL before deciding as well!

    Get in touch to see one of our partners.

    ** 1 per year. In our service area. T&Cs apply.

    FREE TV adaptor with every pair of OTICON OPN

    By | Offers

    The amazing OTICON OPN ‘Made for iPhone’ hearing aid.

    In reality, this is quite difficult to source for a sensible price.
    We have supported this innovative hearing aid from its launch in late 2017. As such, we are conversant with its technology and fitting protocol. We are currently running version 5.0. Furthermore, you can test this 64-channel device at home, for free.

    *Choose from the following styles:

    Mini RITE – the smallest form.
    RITE 312T – slightly larger, with a T-Coil function added.
    Power BTE – a more powerful version.

    and benefit from:

    – 5 years’ warranty
    – 5 years’ branch after care

    Add-ons;

    – 5 years’ free batteries £100
    – 5 years’ home visits** £200

    Our offer means we’ll include the crystal-clear Dolby Sound TV ADAPTOR 3.0 which will stream your TV sound straight into your ears and you still get our wonderful FREE TRIAL before deciding as well!

    Get in touch to see one of our partners.

    ** 1 per year. In our service area. T&Cs apply.

    Ear Wax – treatment of excess ear wax prior to removal

    By | Technical

    It is usually the case that you’ll be advised to use olive oil (warmed to hand temperature) prior to any ear wax removal. ‘Earol’ is perhaps more effective as it comes in a bottle with a director nozzle, enabling you to deliver a fine spray into the ear canal. Most of us are asked to use some sort of ear wax softening fluid twice a day for 10 days, once a healthcare professional has identified you have excess ear wax. It can help to massage the outer ear or cheek after each use. Cotton wool or ear buds will just soak up the oil. It’s best to let the oil drip out of the ear canal before wiping away.

    We find that most one-off ear wax problems are caused by incorrect use of cotton buds or by active ear wax removal fluids (containing bicarbonate of soda or hydrogen peroxide).

    Ear wax can accumulate from using in-the-ear ear protection buds, in-the-ear earphones, in-the-ear hearing aids. Also from ear candling and inserting foreign bodies (hair clips etc). Those of us working in very dusty environments (farming, mining, building) are more likely to get ear wax problems. Other contributing factors are narrowed ear canals, very hairy ear canals, skin conditions such as psoriasis, previous ear infections, etc.

    If you have repeated ear wax accumulation problems, you should see your GP.

    Massive leaflet campaign in Nottingham (just to announce our presence)

    By | News

    I don’t like getting leaflets through my door – unless they are from nice local businesses trying to do well.
    It’s with that in mind that I thought we’d better ‘tell everyone’ about our lovely new practice in BEESTON and our weekly clinics in LOUGHBOROUGH, RETFORD and WEST BRIDGFORD

    The thing is this has turned out to be quite a project. Some 200,000 households will receive this. We have employed a local printing firm and a local delivery company, so that’s good. I hope no one minds getting our mailer.

    Robert

    Senior Reviewer HJ: Wonderful Widex

    By | Product Reviews, Reviews

    “I have been wearing a pair of Oticon Opn 1 hearing aids for almost two years. They help with my hearing problems, but they have sound issues related to the feedback manager that I find intrusive and irritating. I had come to the conclusion that all modern hearing aids must be more or less the same, but Mr Donnan, a very patient man, suggested that I should try a pair of Widex Beyond 440s.

    My first impressions were favourable. They felt different from the Oticons, with the body of the aids sitting comfortably behind my ears. As I was driving home I noticed that my car engine sounded quieter than usual and I wondered if the aids were doing their job properly. In fact, they were doing their job very well.

    What follows is my attempt to compare Widex 440s with Oticon Opn 1s. It is an entirely subjective comparison, because I don’t think that it is possible to be objective when trying to assess the experience of wearing hearing aids.

    Comfort and fit: The Widex aids are comfortable to wear. The receivers sit further into the ear canal that both the Phonaks and the Oticons, which explains why they feel different. The fact that they sit further into the canal stabilises the receiver and it is less likely to become dislodged. The body of the aids is slightly larger that the others, but they sit neatly behind my ears, following the contours of my head.
    ________________________________________
    The following refers to the programs that Mr Donnan made available on my Widex aids, compared with similar ones on my Oticons

    Universal Program: Voices, particularly those in the higher register, sound less strident and more natural with the Widex aids. Speech clarity is improved. Background noise is less intrusive. Music sounds bland, but this is an advantage because it dulls the sound of background music, making it easier to ignore.

    Speech in Noise/Party: Background noise is less intrusive with the Widex aids, enabling me to focus better on what is being said in conversation. Speech and noise from behind me is distracting with the Oticon aids, but I don’t have the same problem with the Widex.

    Transport: With the Oticon aids the sound of the engine and other mechanical noises dominates speech while travelling. With the Widex aids the noises are not so noticeable and I am able to hear speech clearly.

    Music: This is a strength of the Widex aids. When set to Music the aids deliver an extended treble and the bass is full. The treble is slightly harsh and there is some sibilance on vocals, but it can be tamed using the equaliser on the smartphone app. The app has the facility to set up a Favorite (USA spelling) program using the new settings. The new program can be saved, but only to the phone and not to the aids. This would be fine if I carried my phone around with me all the time, but I don’t. It would be better if the app allowed Favorite programs to be saved to the aids. Like the Oticons, the Widex aids are prone to feedback in the music setting. It isn’t a problem, because I rarely listen to music with my hands cupped around my ears.

    After a few days with the Widex aids I forgot that I was wearing them. They are comfortable and they have a natural sound. Speech is clear and intelligible, and background sounds are not intrusive. The Music program is excellent. Widex Beyond 440 hearing aids are wonderful – Wonderful Widex.”

    F H Jones, 22/03/2018

    Senior Reviewer HJ: The first year

    By | Audiologist Reviews, Product Reviews, Reviews

    Oticon Opn 1

    “My hearing test at RJD Hearing Care revealed that the hearing in my left ear was impaired and there was age-related hearing loss in my right ear. Mr Donnan lent me a pair of Phonak V90 RIC hearing aids. The aids were quite comfortable and I could hear better, but I found the sound to be rather harsh, especially when listening to music. The Phonaks were the first pair of aids that I had tried and I had nothing to compare them with, so Mr Donnan suggested that I should try a pair of Oticon Opn 1 aids for comparison.

    My initial impression was that the Oticon aids were not as comfortable as the Phonaks, but they had a smoother sound. For that reason and the fact that Mr Donnan had set up a customised Music program, I decided to buy them.

    I found them to be satisfactory for a while. I could hear better, but the sound in my left (impaired) ear was thin and the lower frequencies were weak. Mr Donnan changed the receiver to a more powerful one for that ear and it improved things a lot, particularly in the bass. I felt that I could hear speech more clearly in my left ear better than I can remember.

    I used the General program most of the time. It was good with speech in quiet situations, but less satisfactory in noisy environments. I found that speech from behind dominated that from a person sitting three feet in front of me. Background music was intrusive.

    When travelling in a car, the sound of the engine seemed to be disproportionately loud compared with speech, making it difficult for me to hear what was being said. Electronic beeps were excessively loud and harsh. I thought that the problem would diminish as I got more used to wearing hearing aids, but it didn’t. I became more sensitive about the issue after a passenger commented how quiet my car was. He said that he could hardly hear the engine, making it possible to hear every word that was being spoken, including those from a person sitting in the back.

    I had high hopes for the “Speech in Noise” program, but I could detect little difference between it and the General program. Mr Donnan adjusted the program to make the microphones more directional. This helped with face-to-face conversation, but I still found background noise to be intrusive. I couldn’t teach myself how to shut it out.

    I noticed that high-pitched sounds had an artificial warble that I found distracting and irritating. The effect was particularly noticeable when listening to music. High notes on a guitar and other instruments had an artificial tremolo effect that spoilt the enjoyment of my listening to the extent that I removed the aids when listening to music.

    Mr Donnan identified the issue as being caused by the feedback manager, which he turned off on the Music program. The tremolo effect disappeared, but the sound of music was disappointing. The treble sounded thin and lacking in timbre, whilst the bass was weak and feeble. It was as though I was listening to a cheap 60s transistor radio. Mr Donnan made adjustments that improved the bass, but the treble was still of poor quality.

    After discussing the issues with Mr Donnan, he suggested that I should try a pair of Widex Beyond 440 aids. I was reluctant to accept his offer at first, because I had come to the conclusion that all aids must more or less the same. He persisted, and I came away with a pair of Widex aids in my ears.”

    F H Jones, 21/03/2018

    When is a FREE TRIAL not free?

    By | News

    You will see lots of other hearing aid companies offering trials. Please take some time to consider the reality behind the marketing. I can state our position, which is that we will allow every single patient to walk away with a fully functioning new model to evaluate at home for a period of time that is individually tailored (that might be 1 week or 4 weeks. Indeed, it may mean 2 or more product trials over a prolonged period).
    We are NOT using demonstration launch models, inferior “Unitron Flex-trial” units or any other compromise. Our trial product will be a finished item that we will select together from the best hearing aids across the world.

    So, right now, we have in stock, for immediate fitting on your visit, the following products:
    Phonak B90 Rechargeable
    Phonak B70 Rechargeable
    Phonak B50 Rechargeable
    Phonak B90 Direct
    Phonak B70 Direct
    Phonak B50 Direct
    Phonak B90 10
    Phonak B50 10
    Phonak B30 10
    Phonak B90 312
    Phonak V50 10
    Phonak V30 312
    Phonak V30 10
    Phonak Bolero B90
    Oticon Opn 1 mini-RITE
    Oticon Opn 2 mini-RITE
    Oticon Opn 3 mini-RITE
    Oticon Opn 1 T-coil
    Oticon Opn 3 T-coil
    Oticon Ria Pro design RITE
    Oticon Sumo DM
    Resound LiNX 9 3D
    Resound LiNX 5 3D
    Resound Enzo 5 3D
    Starkey Halo 2 312
    Widex Beyond Fusion 440
    Feie analogue FE207,8,9

    In addition you can also trial the following assistive devices:

    Phonak ComPilot Air II
    Phonak ComPilot II
    Phonak TV Link II
    Phonak TV Adaptor for Direct
    Phonak DECT II landline phone
    Phonak Roger Pen & Phonak MyLink
    Oticon TV Adaptor 3.0
    Oticon ConnectClip
    Starkey Surflink mobile
    Starkey Surflink mini mobile

    Bruckhoff Bone conductor
    Oticon Medical BAHA demonstrator

    Senior Reviewer HJ: First Impressions of our Practice

    By | Audiologist Reviews, Reviews

    RJD Hearing Care – First Visit

    “My mother’s hearing aid had been damaged and an online search led me to the Services>Just need advice? page of RJD Hearing Care. This what it says:
    ________________________________________
    ‘Are you an NHS Hearing aid user?
    We offer a walk-in hearing aid check-up and free batteries *
    If you need re-tubing, spare thin tubes, new domes or moulds then we can help you.
    If you are unsure about how to fit or operate your NHS hearing aids, pop in and we’ll help.
    If you feel you are lacking the necessary confidence, we can give you some free encouragement.

    • Has your hearing changed? – get a Free quick hearing check
    • Free balance check – to verify that you are hearing in stereo
    • How to easily improve your TV listening
    • How to use your telephones correctly
    • Home safety advice for the hard-of-hearing’
    ________________________________________
    It sounded to be just the place that I needed, so I called RJD Hearing Care in Cleckheaton. I made an appointment to see Mr Donnan and a few days later I visited him to discuss my mother’s damaged hearing aid. Not only did he offer to repair her aid, but he also said that he would visit my mother in her Care Home to check that it was the best solution for her.

    I had been aware of problems with my own hearing for a while, particularly in my left ear. I took the opportunity of mentioned this to Mr Donnan and he tested my hearing. The results showed that the hearing in my left ear was impaired and there was age-related hearing loss in my right ear. He suggested that I could benefit from wearing hearing aids and he offered to lend me a pair of Phonak V90s to try. He said that I could take them away and wear them for a while without any obligation to purchase. I accepted his offer.

    I visited RJD Hearing Care to discuss my mother’s broken hearing aid and I came away with a premium pair of aids in my ears. No money had changed hands.”

    F H Jones, 16/03/2018

    Colleagues attend ENT training over the weekend

    By | Company, Technical

    Mr. Rakesh Chopra MS DNB FRCS MRCGP gives another informative and stimulating lecture on anatomy and physiology of the nose, and of various conditions affecting that part of the body. I learned of the potential effects on hearing from temporo-mandibular joint dysfunction, rhinitis, rhino-sinusitis, Bell’s palsy, glandular fever etc. Mr. Chopra is amongst the best speakers I’ve listened to – breaking up the knowledge imparted with the odd little quip or joke every few minutes. I’d urge anyone interested in ENT to attend one of his lectures.

    David approves of the ROGER PEN

    By | Technical

    David experienced insurmountable difficulties in his busy social life. After trialling various high-specification hearing aids, we decided to add on the ROGER PEN. David reports an incredible improvement in hearing speech in background noise.

    You can see the ‘MyLink’ accessory being worn around the neck. I love this because it makes the Roger Pen so immediately accessible.

    This was at our practice in Cleckheaton, West Yorkshire. It is also available to try at Nottingham.

    You need to have a loop / T-coil function on your existing NHS / private hearing aids.

    We can actually let you test the ROGER PEN prior to deciding to buy. So do get in touch.

    We support James Buchanan, The Loose Cannon

    By | News

    ” We are proud to sponsor James ‘The Loose Cannon’ Buchanan this year.

    James has raced his motorbike for Team No Guts No Glory Racing for the past 5 years, competing at all levels across the UK and Europe as well as at International Road Races.

    This year his races include the Cock O’ the North Road race at Scarborough, the Southern 100 on the Isle of Man, and hopefully an entry to the Manx Grand Prix later this year.

    We wish James all the best for his coming season”

    Visit LOOSE CANNON TRACKDAYS

    Access to Work pay for private hearing aids in 2018?

    By | News

    With everything that one hears in the press, I was pretty sure that ATW funding for hearing aids had been restricted. However, Terry got an approval.
    Here’s what happened:

    Terry first contacted the Department of Work and Pensions directly (online) about ACCESS TO WORK GRANT. That’s to help people at work where their NHS hearing aids are not helping enough.
    Only 2 days later, he was asked to get 3 private quotes and also to request hearing test results from his NHS audiology department (this incurred a small fee). This all took some time.

    Terry was asked to return to the NHS audiology department to see how his NHS hearing aids could be improved.
    At this appointment, Terry was told that the NHS aids were just as good as those he was then trialing from us. He challenged this, stating that the private hearing aids were much better in almost all environments.

    He forwarded all this information and received confirmation that funding was available in this case.
    Then that offer was withdrawn. Terry appealed on the basis that he had already been told he would get the grant. This was accepted.
    5/7ths of the cost was awarded.
    Result.

    Start to finish about 19 weeks.

    Thanks for letting us know about this, Terry

    12/03/2018

    Our latest training day on deaf awareness

    By | Technical


    As a forward-thinking company, our latest training day was devoted to discussing how to communicate better with each other, especially if someone is profoundly or totally deaf. And to brush up on our somewhat basic sign language skills. The day was hosted by Rachael, a quite extraordinarily charismatic person. I was going to say ‘speaker’, however she ‘spoke’ to us in British Sign Language the whole way through. With the aid of an interpreter, we were able to communicate freely with her.

    We learned about the incredible exclusion and isolation experienced by deaf people; How a little extra effort would make a massive difference to any deaf person we met; and to be more considerate to our employees with severe hearing problems.

    We hope this will help us to better understand how even a mild hearing loss can badly impinge on your life. As Rachael explained, results with hearing devices are extremely variable.

    So it’s just as well we provide you with the opportunity to evaluate hearing aids first!

    Alan’s getting a lot of positive comments!

    By | Audiologist Reviews, Reviews

    Here’s another (thank you Mr. Palmer Rowe)

    “Alan Harwood Jackson provided an excellent, kind and efficient service whilst supervising the provision and maintenance of my hearing aids. He offers a friendly and professional service second to none and I can recommend him wholeheartedly.”

    Robert Palmer Rowe
    Carlton
    Nottingham
    February, 2018

    Phonak Audeo B-Direct & Oticon Opn 1 connectivity compared

    By | Technical
    [vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]PHONAK AUDEO B-DIRECT

    Accept call with hearing aid button press

    Works with most mobiles inc. Android

    Streams calls to one ear, whilst reducing amplification on other ear

    Hearing aid is microphone for your voice

    No streaming of music audio

    TV streaming activated by hearing aid button or automatic

    Remote app works with most modern mobiles[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]OTICON OPN 1

    Accept call with app or phone

    Works with Apple iPhones

    Streams calls to both ears

    Phone is microphone for your voice, so it must be fairly near you

    Stereo streaming of music audio

    TV streaming activated by app

    Remote app works with iPhone and some Android[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/2″ column_border_width=”none” column_border_style=”solid”][vc_column_text][/vc_column_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/2″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Further connectivity thru CONNECTCLIP

    • allows stereo connection to Android phones
    • allows streaming of audio from PC and laptop

    Additional model options

    • T-coil option
    • T-coil option allows for Roger Pen accessory
    [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

    Our New Audiologist talks about her move to ‘Independent’

    By | News

    Jo Herrod

    I qualified as an NHS Audiologist in 1988 after studying for my A Levels at the Nottingham Girls’ High School. Over the 18 years spent at “The Ropewalk” I worked my way up to Chief Audiologist.

    My role with the NHS was varied: I worked on the Tinnitus Clinic alongside the late world-renowned Professor Ross Coles; I performed paediatric hearing testing on babies as young as 6 months old, I worked on the Vestibular Clinic (also fondly known as the “Dizzy Clinic”), carrying out diagnostic testing on patients with balance disorders and laterally I was responsible for running an audiology service for adults with learning difficulties (to this date an area of work I miss).

    However the day-to day role of an NHS Audiologist is to fit hearing aids. Now, the NHS do a fantastic job, BUT when it comes to hearing aids, it is “one size fits all”. The NHS hearing aids are the standard “Behind-the-ear” model, fitted on either an ear mould or a “slim tube”. It is the same hearing aid for everyone, and the technology is always at least 3 generations behind what is available privately.

    I began to feel a little disheartened, I wasn’t able to give my patients the aftercare they needed, and in terms of hearing aids, it isn’t “one size fits all” so when it came to the success of an NHS-fitted aid, if the patient was not getting on very well, there was no other choice other than to go private.

    In 2005 I took myself back to college to sit my exams which enabled me to practice in a private capacity. Since then I have worked for 2 major High Street providers and gained experience in fitting the best hearing aid technology in the world. However in this environment we were increasingly pressured by the powers-that-be to hit sales targets and to get as many people through the door to test their hearing. Again, this is not how I want to work. My patients aren’t “targets”. My patients come to me because of my ability as an Audiologist.

    To be able to work exactly how I want, having the ability to fit any manufacturer’s hearing aids, not just the ones we were tied into using and to be able to offer as much time and care for my patients, the only option was to set up independently.

    As it so happened, Alan Jackson, with whom I have worked for over 10 years, was of the same mind-set. Alan is a fantastic Audiologist, he shares the same standards of care and works in a very similar manner to myself. We are always keen to help each other out and offer assistance on complex cases. In this profession you never stop learning and even after 30 years I always pick up new ideas from him. Put it this way, Alan is the only private Audiologist I would trust to look after my parents’ ears!

    So, the Nottingham Hearing Practice was born out of this mutual desire to provide the best hearing care experience for all our patients.

    Why are we any different to anyone else in Nottingham? Firstly because were are the most experienced…..we have over 45 years experience between us. Secondly we insist all our patients have free trials on their hearing aids first. With any other provider you have to pay up front for the aids, a not inconsiderable amount of money. You are assured a money-back guarantee if you’re not satisfied. However there will always be a little doubt in the back of some-one’s mind “what if…?”

    Jo Herrod can be seen at our Beeston branch.

    Another glowing review for Alan Harwood Jackson

    By | Audiologist Reviews, Reviews

    “I first met Alan Jackson approximately 8 years ago when he was an audiology consultant at Boots and I was a customer. Right from our first meeting I was very impressed with his professional attitude towards client relationship. Alan would always put your needs and requirements first and not just try and sell you a product.
    If you require an experienced and committed audiologist I can think of no-one better than Alan Jackson.”

    From Peter Thompson

    Phonak V90 full shells

    25.02.2018

    Home Visits Review

    By | Audiologist Reviews, Reviews

    From Ms. P.R. on behalf of her father, Dr. R.B.:

    “Alan has given us confidence in his skills and ability since we first met him. He is able to adjust his style and approach for my father as he becomes older and more infirm. He seems to be endlessly patient and calm and treats my father  with skill and respect. I have learned a lot about hearing and the use of aids since we met Alan. As a new user of hearing aids myself, I will definitely use his services. The personalisation and individualised treatment is first rate, and I would recommend him without hesitation.”

    Ms. P. R.

    Rushcliffe, Nottingham,

    Long term user – review

    By | Reviews

    “Alan Jackson has been my Audiologist for the past seven and a half years.
    That means between 15 and 20 appointments, so I feel qualified to recommend him wholeheartedly to anyone who thinks they might not be hearing as clearly or as well as they used to. On a professional level he is first class and in personal terms he is kind, considerate and never rushed.

    His approach quietly and methodially professional, combining an excellent understanding of the impact of hearing deficit on the individual, with a great deal of technical knowledge of what hearing aids can achieve, to produce tailor made suggestions of products if aids are needed. He is also very skilled in servicing and maintaining aids to maintain their effectiveness and prolong their life.

    When he decided to become an independent Audiologist, I was keen to continue to access his services. I was just at the point where one of my seven and a half year old aids needed to be replaced and Alan was able to do me a deal that was the same as I paid over seven years ago, for superior and more technologically advanced aids, fit and calibrate them for much less than I would have paid to his former national employer.”

    John Kay
    20.02.18

    Our new Branch Co-ordinator – Sorted.

    By | News

    We are delighted to announce that Jess has accepted the important position of looking after our new clinic in Nottingham. Being already multi-skilled, having worked for a large national optical and hearingcare chain, she now joins our family. She will coordinate our audiologists’ diaries and be your first point of contact. Jess will ensure your FREE TRIAL EVALUATION PERIOD runs smoothly and look after you for years to come.



    Give Jess a call now, on 0115 857 2900

    A pair of leading brand PHONAK hearing aids (any style*) only £1295!

    By | Offers

    Compare this deal to anything else on the internet right now!

    Specsavers lowest price for PHONAK brand is £1995 (correct on 18/02/2018).
    Boots lowest price is £2195 (correct on 18/02/2018).

    *Choose from the following styles:

    Naida BTE UP, for profound hearing loss
    Naida BTE SP, for severe to profound loss
    Bolero BTE SP, for severe loss
    Audeo RIC 13, discreet thin wire, long battery life
    Audeo RIC 312, very popular
    Audeo RIC 10, smallest thin-wire version
    CIC, completely in-the-canal
    Power CIC, completely in-the-canal, for moderate to severe
    ITC, pop in ear-canal size, excellent for those with poor manual dexterity
    ITE, full shell size in-the-ear model

    and benefit from:

    – 5 years’ warranty
    – 5 years’ branch after care

    Add-ons;

    – 5 years’ free batteries £100
    – 5 years’ home visits** £200

    You still get our wonderful FREE TRIAL before deciding as well!

    Get in touch to see one of our partners.

    ** 1 per year. In our service area. T&Cs apply.

    Ear wax Micro Suction in Nottingham Hearing Centre!

    By | News

    Are you feeling blocked up?

    It may be excess ear wax. This is often caused by inappropriate use of cotton buds or similar in the ear canal, which whilst removing some, will invariably push a lot further down. Excess ear wax can be the result of working in dirty or dusty environments, swimming, an ear infection, using noise plugs at work, etc.
    This ear wax will eventually block to ear drum, making it harder to hear (and maybe make the person feel a little disorientated, with some discomfort possible too). Over time the ear wax will solidify and may adhere to the sides of the ear canal or even the ear drum.

    Micro suction

    has become widely available in the UK. This is perhaps the safest and most comfortable method of excess ear wax removal. We carry out this procedure at our branches in West Bridgford, Beeston and Retford. Our staff are fully trained and qualified in this procedure, and are either Advanced Nurse Practitioners or Hearing Aid Audiologists, registered with the Health and Care Professions Council.

    Electronic noise protection for shooting (CENS pro now available in Nottingham!)

    By | News

    Our new product range includes custom shells from £99 per set, fitted with module compartments if you want to upgrade to electronic passive ear protection.
    We have the expertees to ensure you have the BEST equipment. Everything you need to protect your hearing and communicate freely with your colleagues.
    Call Jo today to get your ears checked out,
    on 0115 857 2900.

    Noise Protection for well-dressed bikers!

    By | News

    Our new product range includes ear monitors, bluetooth headsets, noise plugs. Everything you need to protect your hearing and communicate with your passenger.
    Call Jo today to get your ears checked out,
    on 0115 857 2900.

    Phonak CROS B-R & Naida B-R Joining the Belong Rechargeable portfolio later this Spring

    By | Technical

    Phonak CROS B-R
    From Phonak PR “We are delighted to announce that CROS B-R – our leading solution for single-sided deafness – will soon be available in a rechargeable option during the Spring of 2018. We’ll be releasing more information soon about this exciting new product.”

    & Phonak Naída™ B

    “When dedicated power hearing technology brings you closer, life is on.”
    “Combining our expertise and efforts in research and development for more than 40 years, we are delighted to introduce the fifth generation of the world’s most trusted power hearing aid: Phonak Naída™ B. Also available in rechargeable. Powered by proven Phonak Belong™ technology, this product portfolio embodies premium power hearing aids with dedicated key performance technologies that benefit clients with severe to profound hearing loss.”

    Get in touch if you’d like to be the first to evaluate these for a month on our wonderful FREE TRIAL.

    Reply to a patient asking about possible health risks from hearing aid use radiation:

    By | Technical

    “Hi, well this article you sent me is interesting…  however here are the facts:
     

     
    Hearing aids in normal operating mode emit around 0.0000025 watts, whereas a typical mobile phone power output is 1 watt. i.e. a hearing aid emits approx. FOUR HUNDRED THOUSAND times less heat / EMF (Electromagnetic fields) than a mobile phone. So, straight away we can say that using a hearing aid to take calls is arguably safer as you are keeping your mobile further away from your ear.

    The relative amount of RF (radio frequency, a form of electromagnetic field) energy absorbed in the head of a wireless communicating hearing aid user is given by the Specific Absorption Rate (SAR). The US Federal Communications Commission (FCC) requires devices generating RF energy that are used by the general population to have SAR levels no greater than 1.6 watts per kilogram. The SAR level for a typical wireless hearing aid is 0.00142 W/kg. This is approximately 1125 times lower than the FCC safe limit. Bear in mind that RF non-ionizing radiation is very unlikely to be harmful. Other types of non-ionizing radiation include normal visible light!

    Furthermore it could be argued that streaming the signal from a mobile that is not near the body reduces the risk of EMF radiation and heat near the brain considerably (see below). I love talking about this stuff, but I hope this reassures you. We do have 1 lady that reported a cessation of headaches when we switched off the wireless functions on her hearing aids (but that’s one out of 4000)…

    Here’s some info from the US FDA and Starkey Hearing Aids:

    Perhaps poisonous Radon Radiation is far more concerning? And it’s typically in the ground you are living on! This is very high in the Peak District, most of the Dales and medium-high in Leeds!

    Please bear in mind that the very website you were reading is selling (and directly connected to) an EMF ‘neutraliser’ of dubious scientific status for $1000. And that there is a multi billion $ market in alternative health (inc. EMF avoidance).

    And here is a piece about Bluetooth headsets: From the Jabra Blog:

    “Radiation from Bluetooth headsets:

    Unlike cell phones, which have to transmit a signal to an antenna that might be many kilometres away, Bluetooth headsets only need to reach the phone in your pocket. Most Bluetooth headsets have a range of only 10 meters (30 feet). This also means that they emit far less radiation than cell phones themselves. How much less? One thousand times less.

    That’s why most authorities explicitly advise using hands-free devices including Bluetooth headsets if you’re worried about radiation exposure from cell phones. For instance:

    “To reduce radio frequency radiation near your body: Get a hands-free headset that connects directly to your phone.” – Center for Disease Control and Prevention. This could be a hearing aid of course.

    “Headsets can substantially reduce exposure since the phone is held away from the head in the user’s hand or in approved body-worn accessories.” – FDA / Food and Drug Administration

    “Use the speaker mode on the phone or a hands-free device such as a corded or cordless earpiece. This moves the antenna away from your head, which decreases the amount of RF waves that reach the head.” – American Cancer Society

    …In a nutshell, if you’re going to be talking on a cell phone no matter what, using a Bluetooth headset will help you reduce exposure to radiation.” This would include a hearing aid, such as Oticon Opn, Phonak Audeo B-Direct or Resound LiNX 3D.

    I hope this helps,”

    Another glowing review for Alan Harwood Jackson

    By | Reviews

    Hearing aid review:

    “I have been a client of Alan for many years and have been impressed by his professional approach. His recommendation of suitable hearing aids has been excellent as has been their setup. On the rare occasion that I have had a problem with them it has been quickly and satisfactorily resolved. I have no hesitation in recommending him.”

    Kind regards,

    John Mortimer, Nottingham

    14.02.2018

    Our latest review!

    By | Audiologist Reviews, Reviews

    “If you are looking for the best then look no further because you have found it!!

    Alan has looked after my hearing needs for the last eight years. His friendly approach inspires confidence. He is professional; knowledgeable, efficient and clear in his advice to satisfy personal hearing needs.

    I look forward to him caring for my hearing for years to come.”

    Gerry Mills MBE,
    Retired headteacher.

    3.02.2018

    See more reviews at www.trusthear.org

    Oticon OPN 3 review

    By | Audiologist Reviews, Product Reviews, Reviews

    Ruth Haley, 3 / 2 / 18

    “Losing your hearing isolates you. Makes you unable to join in and makes you feel vulnerable.
    On top of which amazingly some people find it a reason to put you down “turn up your hearing aids love” etc . . . At 53 I felt devastated to be in this situation. Rob made me feel much better.

    Rob is the man who can help you. He listens to what YOU need and delivers. He is enthusiastic, patient, compassionate, funny and above all an expert in his field. He wants what’s best for you and will give you all the time and adjustments you need.

    The free trial is fantastic. I tried 2 or 3 aids before finally feeling 100% happy. Rob never flinched – just kept helping me to make the right choice. The after-sales too, have been great.

    Now I can hear in crowded places, watch the TV at a normal volume and never feel isolated. The aids are small and discreet, they don’t whistle and boy are they tough! I have jumped in the shower (having forgotten to take them out) dropped them in the car park and run over them and STILL THEY WORK!!

    With RJD Hearing Care you get what you pay for and a whole lot more! GO NOW – you’ll be very pleased you did!”

    Ruth Haley, 3 / 2 / 18

    Wearing Oticon Opn 3

    Phonak V30 review

    By | Audiologist Reviews, Product Reviews, Reviews

    “I went to see RJD hearing in November. I wasn’t really sure what to expect but I thought if I’m going to do this, I’d only be willing to wear something that was totally invisible. Rob talked me through the various options and I agreed to try the Phonak B90. After a few fine-tuning visits, I found that they did help in some environments, but they were a lot of money and were a little more visible that I’d wanted (well, that’s how I thought at the time).
    I returned for my next appointment, and having listened to my views and knowing that I was about to go on a 2 week holiday, Rob suggested I take a different model (I think the V50) and the B90s, with a little fine-tuning done. So I got to take 2 pairs of hearing aids on holiday with nothing paid or signed! I can’t see any other place doing this.

    I returned after my holiday – it’s now well into January! – still not convinced that the outlay to fix my mild high frequency hearing loss was something I should have to deal with. Feeling pretty determined to put this whole thing aside for a while, I went to see Rob. He was almost cheerful to hear my conclusion, and just suggested that I go out again and try the phonak V30 10. I thought ‘why not’, and to my relief I actually think that these are better than the dearer models. The sound seems less artificial, perhaps the hearing aids are not processing the sounds so much?
    So, I went to see Rob this Saturday and paid him. The V30 does the job, no-one has seen them and I saved a fortune, both on what I might have spent and on what I would have been charged elsewhere for the V30s. Thanks, RJD hearing.”

    Roger Shepley,
    Gomersal
    Practice: RJD
    Star rating: 5

    New review posted 1.02.18 – PHONAK B-50 RECHARGEABLE

    By | Audiologist Reviews, Product Reviews, Reviews

    Phonak B50-R
    “Over the last couple of years my wife and I had realised we were not hearing as well as we should. Because I had seen other people with hearing aids apparently struggling with them, I did not want to spend a lot of money and find I was not happy. My wife had a friend, who had been advised, and had bought aids from Rob and who was very pleased with the outcome.

    Our friend lives in Cleckheaton we live in York, but we subsequently discovered that Rob has consultancy rooms in both places. We saw Rob the week before Christmas 2017. We were extremely impressed by his knowledge and his expertise in translating the extensive hearing tests. Rob explained in detail about the elements of our hearing loss.

    He gave his recommendation for the type of aids he thought would be suitable and advised the cost. He was very clear that once fitted we could use the aids without payment until we were completely satisfied, and that he had many options including adjusting our aids or even supplying another make, if we were not completely happy.

    I had done some research, and one factor that persuaded me I had a need for aids was the experts’ opinion that reduced hearing can impair the ability of the brain to interpret the sounds I was supposed to be hearing. A lack of correction can be a contributory factor to dementia!. I also discovered that the pricing of the aids was very competitive.

    Both my wife and I were fitted with Phonak B50-R aids on the 17th January. From day one we were hearing each other with clarity and were hearing sounds that had obviously diminished over time. Important sounds like the noise of cyclist approaching from behind, the clarity of the bird sounds, TV speech being very much clearer and the clarity of hearing in noisy environments.

    Incidentally we did not consider our hearing was all that bad, but the improvement is significant. Rob advised it could take some months to have the full benefit. In our case it was excellent from day one, although Rob says it could improve further over the coming months. We have seen Rob today 1st February 18 when Rob listened to our experience and provide us with our cleaning kits and explained his after care service. We have another appointment in 4 weeks so that our aids can be fine tuned further.

    We are delighted with our aids, we opted for the re-chargeable lithium aids. We just pop them in their charging units overnight and this provides 24 hour use. We recommend Rob and his team very highly indeed. Our meetings with him has been a real pleasure”

    Antony & Hazel Spreckley
    5 stars
    A new review posted on Trusthear.org

    Another favourable review about Phonak Audeo B50 Rechargeable

    By | Audiologist Reviews, Product Reviews, Reviews

    Over the last couple of years my wife and I had realised we were not hearing as well as we should. Because I had seen other people with hearing aids apparently struggling with them, I did not want to spend a lot of money and find I was not happy. My wife had a friend, who had been advised, and had bought aids from Rob and who was very pleased with the outcome. Our friend lives in Cleckheaton we live in York, but we subsequently discovered that Rob has consultancy rooms in both places. We saw Rob the week before Christmas 2017. We were extremely impressed by his knowledge and his expertise in translating the extensive hearing tests. Rob explained in detail about the elements of our hearing loss. He gave his recommendation for the type of aids he thought would be suitable and advised the cost. He was very clear that once fitted we could use the aids without payment until we were completely satisfied, and that he had many options including adjusting our aids or even supplying another make, if we were not completely happy.

    I had done some research, and one factor that persuaded me I had a need for aids was the experts’ opinion that reduced hearing can impair the ability of the brain to interpret the sounds I was supposed to be hearing. A lack of correction can be a contributory factor to dementia!. I also discovered that the pricing of the aids was very competitive.

    Both my wife and I were fitted with Phonak B50-R aids on the 17th January. From day one we were hearing each other with clarity and were hearing sounds that had obviously diminished over time. Important sounds like the noise of cyclist approaching from behind, the clarity of the bird sounds, TV speech being very much clearer and the clarity of hearing in noisy environments. Incidentally we did not consider our hearing was all that bad, but the improvement is significant. Rob advised it could take some months to have the full benefit. In our case it was excellent from day one, although Rob says it could improve further over the coming months. We have seen Rob today 1st February 18 when Rob listened to our experience and provide us with our cleaning kits and explained his after care service. We have another appointment in 4 weeks so that our aids can be fine tuned further.

    We are delighted with our aids, we opted for the rechargeable lithium aids. We just pop them in their charging units overnight and this provides 24 hour use. We recommend Rob and his team very highly indeed. Our meetings with him has been a real pleasure

    Antony & Hazel Spreckley
    York

    Phonak Audeo B50 R

    2.2.18

    Our new audiologist!

    By | News

    I’m very pleased to announce that Mr. Alan Jackson is one of our new partners. He will be working non-stop to deal with all those of you looking for a fresh approach to hearing care, at home or one of our new practices (Nottingham, West Bridgford and Retford). So, you can enjoy Alan’s exceptional professionalism and benefit from a free trial. He is trained in EAR WAX MICRO SUCTION as well.

    At the Nottingham Hearing Practice, we have a wealth of experience, clinical excellence and a great deal of passion for our chosen career path. Our 3 Audiologists are partners, so you will not be dealing with a large national chain with employees.

    We undertake comprehensive diagnostic hearing assessments and hearing aid evaluations so you have complete assurance in your results and the recommendations made. An appointment at the Nottingham Hearing Practice will take around 90 minutes.

    In order to ensure the appropriate recommendations are made, it is important that when we assess your hearing we truly understand how your hearing affects you. Sometimes a hearing impairment could simply be caused by a build-up of wax and if this is the case, our Nurse Practitioner can advise on its removal.

    Holistic fitting method
    If a hearing loss is detected, your Audiologist will provide information about the latest intelligent and connected hearing aids stocked by the Nottingham Hearing Practice.

    We provide hearing devices from the principal hearing aid manufacturers, such as Phonak & Oticon in a range of styles. So, that means we can ensure we find the best solution for you. At this point, we differ from other providers, as we are able to fit you with instruments immediately. We then allow you the opportunity to try them free of charge, for a week or two. Of course, we’ll make sure the hearing aids are programmed to your hearing loss and give you a basic orientation on how to use your new hearing aids. After a few days, you may well realise you need some adjustments, but we will be on hand to help. When you return for your next appointment, we can adjust the hearing aids to ensure they are working perfectly for you. This may be a process that is repeated a few times.

    That’s the beauty of our free trials
    It is important to realise that succeeding with your hearing aids is not just about the aids themselves. The fine tuning, motivational advice and ongoing support we provide is equally as important. It is advisable to attend your hearing consultation with a family member or friend. They may be able to give a greater insight into your lifestyle and the problems they believe you encounter. They will also make it easier for you to understand the improvement hearing instruments will make and provide you with support for any decisions. So get in touch and we’ll get started.

    Come along and see us at Beeston, Nottingham. We also offer home visits across the Midlands, including Derby, Ashbourne, Mansfield, Newark, Southwell, West Bridgford, Loughborough. We are your first choice for Hearing Aids in Nottingham.

    Lovely review – 28.01.2018

    By | News

    “I went to see RJD hearing in November. I wasn’t really sure what to expect but I thought if I’m going to do this, I’d only be willing to wear something that was totally invisible. Rob talked me through the various options and I agreed to try the Phonak B90. After a few fine-tuning visits, I found that they did help in some environments, but they were a lot of money and were a little more visible that I’d wanted (well, that’s how I thought at the time).
    I returned for my next appointment, and having listened to my views and knowing that I was about to go on a 2 week holiday, Rob suggested I take a different model (I think the V50) and the B90s, with a little fine-tuning done. So I got to take 2 pairs of hearing aids on holiday with nothing paid or signed! I can’t see any other place doing this.

    I returned after my holiday – it’s now well into January! – still not convinced that the outlay to fix my mild high frequency hearing loss was something I should have to deal with. Feeling pretty determined to put this whole thing aside for a while, I went to see Rob. He was almost cheerful to hear my conclusion, and just suggested that I go out again and try the phonak V30 10. I thought ‘why not’, and to my relief I actually think that these are better than the dearer models. The sound seems less artificial, perhaps the hearing aids are not processing the sounds so much?
    So, I went to see Rob this Saturday and paid him. The V30 does the job, no-one has seen them and I saved a fortune, both on what I might have spent and on what I would have been charged elsewhere for the V30s. Thanks, RJD hearing.”

    Roger Shepley,
    Gomersal
    Practice: Cleckheaton
    Star rating: 5

    Our York branch proves to be extremely popular

    By | News

    A big thank you to all our new patients at our York clinic. We are confident enough to state that this is probably the most popular hearing aid practice in North and East Yorkshire. Our first year proves we were right to offer a simple message delivered efficiently, without fuss. With us you will get the care and attention you want, risk free verification of hearing success before paying and proper ongoing support that really delivers.

    Bodies we are affiliated to

    By | Publications

    HCPC: The Health and Care Professions Council


    BSHAA: The British Society of Hearing Aid Audiologists


    BAA: The British Academy of Audiology


    BTA: The British Tinnitus Association


    NCDS: The National Childrens’ Deaf Society


    DBS: The Disclosure and Barring Service


    The Data Protection Public Register

    Look forward to some amazing opening offers:

    By | News

    As a UK authorised provider of OTICON OPN and PHONAK AUDEO B-Direct, we will be offering you the opportunity to try these amazing hearing aid technologies at home, with no commitment or charge. It really is the best way to hear better again!